Red Sympathy

More Information

• We require at least 2 hours of anticipation to complete a same-day pick up or delivery. We do not offer Same-day delivery on Sundays. To qualify for Sunday deliveries, order must be placed before 5pm on Saturday!

• Make sure you include the recipients name somewhere on your order! *Easiest is in the info section for Date/Time*

• Please do not set an exact time for your delivery. Although we try to please everyone, traffic and other factors do not always allow us to deliver at exact times, instead, please give us a flexible window with your preferred time! (Example: Instead of 11:30AM, tell us 11AM-12PM, or even better, 10AM-1PM) 

• If you have a specific flower request we will try our best to accommodate based on season and availability.

• IMPORTANT "Delivery details" under "Customer details" is the delivery address, "Billing address" is yours! Writing out the address in the info section Date/Time makes it easy for us to read but this is not where you pay for delivery, you pay for delivery while checking out. *Customer details asks for an email address and phone number, these should be yours, not the recipient's. A receipt is sent to the email provided.

• If there is anything we should know: back house, locked gate, or dogs we need to look out for, please let us know!

• We charge per mile, at checkout select the distance that applies to you (Example: If the destination is 1.4 miles away, select 0-2 miles). Pick Up is free, Delivery is not.

• If your order is for Mother's Day please state clearly on your order 05/10 or 05/11